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Imibuzo Evame Ukubuzwa

FAQ

IMIBUZO EJWAYELEKILE UKUBUZWA

Q1: Angiyazi kahle inkampani yakho, ngingakwethemba kanjani?

A: I-ChenYang(Guangzhou) Technology Co., Limited itholakala e-Guangzhou, singabakhiqizi abangochwepheshe kumaphrinta e-digiatl ahlukahlukene (njengephrinta ye-DTF, iphrinta ye-DTG, iphrinta ye-UV, iphrinta ye-eco solvent, iphrinta ye-solvent, njll) kusukela ngo-2011.

Ikhwalithi yethu: amaphrinta kuCE, SGS, MSDS izitifiketi; wonke amaphrinta adlula ekuhlolweni kwekhwalithi eqinile ngaphambi kokuthunyelwa.

Isevisi yezimpahla ezinhle! Ithimba lonjiniyela abangochwephesheIsevisi ye-inthanethi yamahora angama-24.

Q2: Singaqinisekisa kanjani ikhwalithi?

A:Njalo isampula yangaphambi kokukhiqiza ngaphambi kokukhiqizwa ngobuningi;
Ukuhlolwa kokugcina njalo ngaphambi kokuthunyelwa;

Iphrinta kuwaranti yonyaka ongu-1, ngaphandle kwezingxenye ezisele zesistimu yokuphrinta ne-inki. Lapho iwaranti iphelelwa yisikhathi, inkampani yethu isazokunikeza ukwesekwa kochwepheshe mahhala.

Isofthiwe yokuphrinta + imanyuwali + ukufakwa & nokugcinwa kwamavidiyo aqoshwa ku-CD futhi apakishe ngephrinta ndawonye;

izingxenye ezengeziwe eziyisipele zokwenza isipele; vele uzigcine ukuze zishintshwe ngokuzayo.

Isevisi ye-inthanethi ngemuva kokuthengisa.

Q3: Yiziphi izinsizakalo esingazihlinzeka?

A: Imigomo Eyamukelwe Yokulethwa: FOB, CFR, CIF, EXW, FAS, CIP, FCA, CPT, DEQ, DDP, DDU, Express Delivery, DAF, DES;
Imali Yokukhokha eyamukelwe: USD, EUR, JPY, CAD, AUD, HKD, GBP, CNY, CHF;
Uhlobo Lokukhokha Olwamukelwe: T/T, MoneyGram, Credit Card, PayPal, Western Union, Cash, Escrow;
Ulimi olukhulunywayo: IsiNgisi, isiShayina, iSpanishi, isiJapane, isiPutukezi, isiJalimane, isi-Arabhu, isiFulentshi, isiRashiya, isiKorea, isiHindi, isiNtaliyane.

Q4: Ungayithola kanjani i-oda lami? Ingabe iphephile ngesikhathi sokuthunyelwa?

A: Ezintweni ozithengile, sizohlela ukuthunyelwa ngolwandle noma ukulethwa kwamanye amazwe (abathwali yi-DHL, FedEx, TNT, UPS).

Kuzovikeleka impela ngesikhathi sokuthunyelwa ngolwandle noma ngomoya. Ukwengeza, sizothenga umshwalense wokuthunyelwa kolwandle njengesiqinisekiso se-oda lakho.

Q5: Singathumela uchwepheshe wethu efektri yakho ukuze aqeqeshwe?

A: Yebo, wamukelekile ngokufudumele ukusivakashela ukuze uthole ukuqeqeshwa kwamahhala.

Q6: Uma nginenkinga ethile yobuchwepheshe, ungasisiza kanjani ukuyixazulula?

A: Yebo, uchwepheshe wethungemuva kokuthengisa ochwepheshe ithimbaizohlinzeka ngesevisi ye-inthanethi yamahora angu-24, izingcingo namakholi wevidiyo ayatholakala.

Ngaphandle kwalokho, ukufakwa ngesandla + nokusebenza & nokugcinwa kwamavidiyo aqoshwa ku-CD futhi apakishwe namaphrinta ndawonye.

Q7: Ngingakwazi ukuthola amasampula aphrintiwe ngaphambi koku-oda?

A: Yebo, ngesicelo sakho, singakwazinikeza amasampula ngaphambi kokufaka i-oda. Sikholelwa ekwanelisekeni kwamakhasimende okungu-100% okubaluleke kakhulu.

Ungathumela imiklamo yakho yoqobo kithi, ukuze sikwazi ukuphrinta yona futhi sikuthathele amavidiyo, ngokuqinisekile amakholi wevidiyo ngesikhathi sokuphrinta kwemiklamo yakho ayatholakala.

Q8:Ingabe ukusebenza kwephrinta ye-Kongkim kulula kumsebenzisi wokuqala?

A: Yebo, kulula ukusebenzisa amaphrinta ethu e-Kongkim nezinye izinto zokusebenza, akunandaba ngabasebenzisi abasha abanolwazi. Noma kunjalo, uma udinga noma yiluphi usizo, siyatholakala ukuze sikusize amahora angu-24.

Sizofaka kahle ama-printheads + izintambo + nama-dampers ngaphambi kokuthunyelwa.

Isofthiwe yokuphrinta izosiza ukufaka ngokulawula ikhompuyutha yakho ukude ku-Anydesk.

Impela okwenziwa ngesandla namavidiyo aqoshwa ku-CD futhi apakishwe nephrinta, singakuthumela ku-imeyili yakho noma ezinye izindlela njengoba ucelile futhi.

Q9: Ingabe iphrinta ye-Kongkim yenziwe ngokwezifiso?

A: Yebo, iphrinta yamasethi angaphezu kwe-10 ingenziwa ngezifiso, isikhathi sokukhiqiza sizoba yizinsuku eziyi-15-30.

Ilogo yakho izoba kumaphrinta.

Impela izidingo zakho ezenziwe ngezifiso zamukelekile.

Q10: Embonini yokuphrinta yedijithali, injani iphrinta ye-Kongkim ezingeni?

IMP: Ngokwazo zonke izimpendulo zamakhasimende avela emazweni ahlukahlukene, ikhwalithi yamaphrinta we-Kongkim kanye nesevisi yangemuva kokuthengisa ingaphezulu kakhulu kwezimfuneko zawo, futhi amakhasimende aneliseke kakhulu ngenkampani yethu. iningi lamakhasimende lihlala li-oda amaphrinta kithi.

Ikhwalithi ephezulu kanye nenkonzo engcono kakhulu inkampani yethu yaseChenyang iqala ukuphishekela njalo.

Siphikelela ekwenzeni ibhizinisi ngobuqotho, sinamakhasimende amaningi nxazonke zezwi.

Sibheke ngabomvu ukusekela ibhizinisi lakho lokuphrinta elikhulu nelikhudlwana ndawonye.