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How did our Kongkim win the favor of Mozambique customers and choose our eco solvent machines?

In recent times, our company has witnessed a growing number of customers visiting our facility to explore our eco solvent printers, particularly in the context of vinyl sticker banner poster photopaper canvas printing. One such success story comes from our engagement with customers from Tanzania, Africa. The question arises: How did we manage to win the hearts of our customers and have them choose our large format eco solvent machines?

Understanding the preferences of our customers is at the core of our approach. We go the extra mile by preparing their favorite cookies, candies, sweets, and drinks in advance, ensuring that their visit is not only productive but also enjoyable. Additionally, we pay close attention to their dietary requirements, making sure that their meals are catered to their liking.

Furthermore, we believe in the power of tangible evidence. We prepare printing samples using the same material but with different nozzles and printing samples of different materials, allowing our customers to compare the quality and effects of the prints. This hands-on experience enables them to make an informed decision and choose the best-suited printing machine for their specific needs.

In addition to the above, we understand the importance of providing a seamless experience for our international customers. We inform them about the weather conditions in Guangzhou and provide detailed directions to our Kongkim factory, ensuring a hassle-free visit.

Moreover, our dedicated sales staff and technicians play a pivotal role in the customer journey. They provide comprehensive explanations of our 1.8m 6ft eco solvent printer and offer free guidance and training on how to operate the equipment post-purchase. This commitment to customer support has been instrumental in fostering satisfaction and trust among our clients.

As a testament to our customer-centric approach, we are delighted to share that our efforts have resulted in a successful partnership with customers from Mozambique. Their satisfaction with our large printing machines and the overall company atmosphere has led to them choosing our advertising machines and furthering our collaboration.

In conclusion, our commitment to understanding, catering to, and exceeding the expectations of our customers has been pivotal in establishing our eco solvent inkjet printers as the preferred choice in Tanzania, Africa, and beyond. We are dedicated to continuing this trend and providing unparalleled customer experiences in the realm of large format indoor outdoor printing.

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Nicole Chen

Sales Manager

ChenYang(Guangzhou) Technology Co., Ltd

Mobile phone & WeChat & WhatsApp: +86 159 157 81 352


Post time: Jun-04-2024